If you’ve been to Doughnut Time you know that it’s always a good time with our hand dipped doughnuts.
Our unique flavours bring fun and excitement to taste buds across Australia and we think there should be a Doughnut Time just about everywhere. So, to spread the good time vibes, we’ve opened our green doors on a nationwide search for franchise partners.
If you are serious about joining our fun family, it’s a good time to read the following sections carefully for some important discussion points.
We hope that the following sections will guide and inform you with questions.
The following is a list of the qualities and attributes that we are looking for in Franchise Partners.
PASSION FOR DOUGHNUT TIME
We want people with a passion for doughnuts, high quality food & service, leadership and people. You will need to have a strong desire to both understand our ethos and the journey we have been on.
SOLID BUSINESS ACUMEN / EXPERIENCE
We want Franchise Partners with extensive experience in people management. Ideally you will have run a team or lead a department, managed a business or run large scale projects. Experience running your own business will be favourably looked upon, however not essential.
GREAT LEADERSHIP & INTERPERSONAL SKILLS
Not only are our Franchise Partners leaders, they are recruiting, training and working alongside people. The majority of staff will be student-age and full of energy. We are looking for Franchise partners confident in their ability to find great people and mentor and support them.
Being a great franchise partner requires a combination of both brains and brawn; while a solid understanding of business is essential, we are looking for franchise partners who are also willing and able to put in the long hours and hard work to make their team and their restaurant a success.
We are searching for passionate people who are optimistic and driven to succeed. A focus on delivering the Doughnut Time experience and creating ‘wow’ moments is a necessity.
ABILITY TO FOLLOW DOUGHNUT TIME POLICIES & PROCEDURES
While our Franchise Partners are encouraged to run their business as their own, Doughnut Time has policies and procedures in place that all outlets need to follow.
1. DOUGHNUT RESIST:
Register your interest and complete our Franchise Enquiry Form here
2. We'LL CALL YOU:
Doughnut Time HQ will contact you to run through the details and find out a little more about you
3. Get Rolling:
Privacy and confidentiality statements completed
4. Doughnut Time HQ:
Meet the team at Doughnut Time HQ
5. Know the Dough:
Meet the Doughnut Time family and other DG Group franchisees. See the stores and learn about the day to day
6. now we are cooking:
Refundable deposit, finance approval and disclosure documents
7. Icing on top:
Final interview with senior management
8. You're in:
Congratulations and welcome to the Doughnut Time family. Final deposit required to secure your spot
9. Get your hands dirty:
Induction training and store fit out
10. Turn on the Neon:
Store opening - let’s take doughnuts to the people!
+ What do I need to become a Doughnut Time franchise partner?
Passion, drive, energy and excellent customer service, leadership and communication skills. You also need to have a positive attitude and a willingness to work hard as an owner / manager and to follow the Doughnut Time guidelines and systems. A background in retail / food / hospitality and previous business management experience are ideal but not essential. Of course, you also need to have access to the required funds (minimum $100,000 to 200,000 plus GST) to set up a Doughnut Time franchise.
+ Am I required to work at a Doughnut Time store?
Yes. We believe that the most successful franchises are those which are run by the actual owner of the restaurant. This arrangement ensures that the franchise partner fully understands every aspect of the restaurant’s operation. The Doughnut Time franchise opportunity is suited only to those people who want to be actively involved in managing their space and do not see it as a passive investment opportunity.
+ What do I get?
Becoming part of the Doughnut Time franchise family is a great opportunity to run your own business while being part of an established network. Benefits include the potential to earn strong returns via a proven and profitable business model; the ability to leverage the strength of the Doughnut Time brand and purchasing power; ongoing training, operations and marketing support and access to Doughnut Time's intellectual property and systems. In addition to these benefits, we hope you will have some fun and enjoy being part of the Doughnut Time team.
+ What is covered in the initial investment?
The initial investment is expected to range from approximately $100,000 to $200,000 (plus GST) per restaurant. The actual cost will be dependent on a number of factors including the store size, location and condition. This investment delivers a turn-key franchise operation, including costs such as outlet selection and complete shop fit-out to our stringent quality standards, equipment, working capital, initial administration and security deposits and a one-off Franchise Fee.
+ What about ongoing fees?
A royalty is payable by all franchisees. This ensures the provision of ongoing operational support and marketing of the Doughnut Time brand.
+ Is everything prepared on site?
No. Our Doughnuts are prepared offsite to our recipes and are delivered exclusively to Doughnut Time sites daily. This helps to keep food and labour costs down and ensures consistency of the Doughnut Time offer.
+ Can I own a franchise with a business partner?
Doughnut Time encourages spouse and sibling franchise partnerships and will consider other partnership arrangements on an individual basis.
+ Can I own more than one Doughnut Time site?
Possibly. We expect that our most successful franchise partners will be likely to own more than one site once they have proven themselves and their performance at their initial site. Applications to become a multi-site operator will be assessed on an individual basis.
+ How are locations assessed?
Doughnut Time carries out research on potential sites and receives advice from property consultants prior to entering into lease negotiations to ensure that franchise partners are privy to prime locations in suitable areas. Franchise partners are not obligated to accept proposed sites and should conduct their own site evaluations before signing the Franchise Agreement. Of course, they are also welcome to suggest potential sites for Doughnut Time to consider.
+ What is the process to become a franchise partner?
Refer to The Path to Doughnut Time
+ What is unique about the Grill’d franchise offer?
The business model has commercial viability and strong consumer appeal. The Grill’d senior management team is both professional and reputable, with extensive marketing, retail and sales experience across small, medium and large sized businesses. Great importance is placed on branding, teamwork and a strong culture that sets us apart from competitors. We are a young, growing company with the momentum and confidence to expand our presence on a national scale. We would love for passionate, committed, driven and positive people to join us as franchise partners.
+ What systems and support do you offer to Franchise Partners on an ongoing basis?
We have great systems in place that will assist with the day to day management of your site. These include: Sophisticated tools to monitor sales Ordering and stock management systems Tools to manager and communicate rostering Face-to-face training workshops In addition, all franchise partners receive ongoing support from Support Office including regular information sessions, visits from the State Operations Manager, marketing and recruitment support.
+ Do Franchise Partners get access to the same product as company owned sites?
All of our restaurants, regardless of whether they are company or franchise owned, use the same suppliers and high quality and fresh produce. This ensures consistency and cost efficiency.
+ What is the process for selecting franchised sites?
Doughnut Time have a great property team that select all of our restaurants across the country. That’s right; our franchise locations are selected by the same people who select our company sites and they are 100% focused on selecting the best possible location regardless of who the end owner is.
+ How long is the initial agreement?
The Franchise Agreement is an initial 5 year commitment but ideally we want our Franchise Partners to stick with us for the long haul. Potential franchise partners should be looking for a ten year commitment with Doughnut Time.